Help & Contact

Support

Support is available for verified purchases. Include your asset name, license key, engine version and a clear description of the issue.

What support covers

  • Import and setup issues
  • Clarification of documented systems
  • Bug reports related to the purchased asset
  • Basic guidance on intended usage

What support does not cover

  • Full custom development
  • Free feature implementation on request
  • Large project-specific integration work
  • Support for unverified or pirated copies

Send a support request

Describe the issue and include technical details that can help verify and reproduce it.

Up to three files. Allowed types and maximum size are configured in the theme settings.